FAQ - Bulk Email

What is the bulk emailer?
Our emailer system enables you to send emails to your mailing list. Your mailing list is managed on our server, allowing people to subscribe or unsubscribe.

Where is the Bulk Emailer?
Login to your CMS and click the blue BULK EMAILER icon found at the top of the CMS.

Creating an Email Template / Email Tags
How our system works is that you can either creating a new email with our default template or "repeat/copy" from a previously sent email, using it as your template

How to Send Newsletters to a Mailing List
In order to send your newsletter to your mailing list, follow this procedure.

Test your newsletters - Formatting Issues (MS Outlook)
Please test your emails on multiple email clients, to ensure your emails look good on all devices, on all apps, in all web mail clients etc. Learn how to format your emails for the most widespread readability and professional layout.

Pausing / Restarting an active Mailout
You can pause and restart a mailout that is in progress. Restarting the mailout will not resend emails to those who have received them.

Bulk Emailer Stats and Issues
What can and can't be done with our emailer, technically speaking

Opt in / Opt Out / Collecting email addresses
What are the rules for collecting email addresses. Do I need to provide an opt-in or opt-out address? What about anti-spam laws?

Mailing List - Importing an existing list
Can my pre-existing mailing list integrate with the content management system's members database?

Failed Senders
Our system automatically detects most failed senders, however, every now and again it also sees perfectly valid email addresses as a fail, learn more..

Annoying popup subscribe boxes
Learn how to make those annoying popup subscribe boxes

Unsubscribing
Unsubscribe links and other unsubscribe considerations

Use Product Snippets in your Bulk Email to quickly add product information
There a couple of product snippets available for your bulk emails where you can quickly add product information and links to a product.

Image Sizes for Bulk Emailer
Learn about the best image size to include in your bulk emails.

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